Determining the Priority Strategy in the Implementation of E-Government Through SWOT Analysis Model

Otong Karyono, Kania Agustina

Abstract


The implementation of technology and information in the government environment or Electronic Government (E-Government) is a very important factor to be carried out by the government in order to implement more responsive, transparent, accountable services to realize a more quality service system in responding to the challenges of technological development today. Thus, the government, society, and business parties can access information and transact quickly, precisely and cheaply. Therefore, the strategy formulation is indispensable in responding to challenges and weaknesses to maximize strengths and opportunities. The strategy formulation that is considered relevant for conducting this present research is the SWOT analysis. This research uses a descriptive qualitative research model by identifying strengths, weaknesses, opportunities, and threats through research questionnaires and interviews conducted on 30 employees involved in the process of public service activities. Technique for analyzing internal and external business environments uses SWOT. The results show that by considering the strengths and weaknesses as well as external factors to take into account the opportunities and threats, it can be seen that the appropriate strategies to realize the implementation of E-Government to achieve quality service is the aggressive strategy, which refers to the strategy of development regarding very good situations because there are strengths to be utilized to seize profitable opportunities.

Keywords


Strategy; E-Government; SWOT Analysis

Full Text:

PDF

References


Abdulla, Hedi Mustafa, and Karwan Hushyar Sherwani. 2017. “A Swot Analysis of Readiness for E-Government: As a Case of Kurdistan Regional Government.” International Journal of Social Sciences & Educational Studies 3(4): 66–72.

Andermo, Ani. 2014. “Revealing Georgia ’ s Tourism Potential.” Södertörn University School.

David, R. Fred. 2011. Strategic Management. New Jersey: Pearson Prentice Hall.

Desta, Kenenissa, and C. Cho Yoon. 2017. “Evaluating E-Government Implementation in Public Service Delivery.” Journal of Marketing Thought 4(1): 1–10.

Elsheikh, Yousef, and Mohammad Azzeh. 2017. “Prioritize E-Government Strategies Using SWOT-Ranked Voting Analysis Technique : The Case of Jordan.” IJCSNS International Journal of Computer Science and Network Security 17(1): 1–7.

Erwin, Loh, W. Long Paul, and Spurg Peter. 2019. Textbook of Medical Administration and Leadership. ed. Loh Erwin. Singapore: Springer Nature Singapore Pte.Ltd.

Ha, Huong. 2012. “A New SWOT Analysis of an E-Government System.” Integrated Information and Computing Systems for Natural, Spatial, and Social Sciences: 74–95.

Hussain, Abid, Ch Saghir, and Atif Khalil. 2016. “Strengths , Weaknesses , Opportunities and Threats : An Analysis of University of the Punjab.” Bulletin of Education and Research 38(2): 229–47.

Kahraman, Cengiz, Nihan Çetin Demirel, and Tufan Demirel. 2007. “Prioritization of E-Government Strategies Using a SWOT-AHP Analysis: The Case of Turkey.” European Journal of Information Systems 16(3): 284–98.

Kareem, Mohanad Ali, and Zeena Jabber Haseeni. 2015. “E-Government and Its Impact on Organizational Performance.” International Journal of Management and Commerce Innovations 3(1): 664–72.

Latif al Hakim. 2007. Global E-Government : Theory Aplications and Benchmarking. United States of America: Idea Group Publishing.

Mungai, Alfred Ngugi. 2017. “E-Government Strategy Implementation and Performance of the Public Sector in Kenya.” International Academic Journal of Human Resource and Business Administration 2(3): 301–38.

Pathak, Monika, and Gagandeep Kaur. 2014. “Impact of E-Governance on Public Sector Services.” International Journal of Emerging Research in Management &Technology 3(4): 100–103.

Pederson, Keld. 2016. “E-Government in Local Government: Challenges and Capabilities.” Electronic Journal of E-Government 14(1): 99–116.

Rezazadeh, F, N Hamidi, and Z Rezazadeh. 2011. “A SWOT and PEST Analysis of E-Government in Iran.” 5Thsastech.Khi.Ac.Ir: 1–9.

Rudi, and Abdul Prasetia Muis. 2018. “SWOT Analysis and Town Matrix E-Government on Tana Tidung City of Kalimantan Utara.” ELINVO(Electronics, Informatics, and Vocational Education) 3(May): 46–51.

Al Salmi, Muatasim Anwar Ahmed, and Norlena Bt Hasnan. 2015. “SWOT and TOWS Matrix E-Government Analysis Review on Sultanate of Oman.” International Journal of Learning & Development Vol. 5(No. 4): 13–23. http://dx.doi.org/ 10.5296 / i jld . v 5 i 4 . 8 64 1.

Tresna, Pratami Wulan. 2017. “External and Internal Environment Analysis ( A Study in Tasikmalaya City Embroidery Industry ).” Review of Integrative Business and Economics Research 6(1): 401–11.

Vena V, Raman. 2011. “E-Government in Malaysia: Barriers and Progress.” In Handbook of Research on Information Communication Technology Policy: Trends, Issues and Advancements, Hershey, Pennsylvania, USA: IGI Global, 1–792.

Visser, Wikus, and Hossana Twinomurinzi. 2008. “E-Government & Public Service Delivery : Enabling ICT to Put ‘ People First ’ – A Case Study from South Africa.” Systemics, Cybernetics and Informatics 6(6): 36–41.

Winarni, Liliek. 2018. “Development of Bureaucracy Based on Technology ( E-Government ) in the SWOT Perspective.” International Journal of Progressive Sciences and Technologies: 59–63




DOI: https://doi.org/10.33258/birci.v2i2.238

Article Metrics

Abstract view : 567 times
PDF - 325 times

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.