Sustainable E-Government as an Effort to Improve Indonesia's Global Competitiveness

Renti R. Budiman, Teguh Kurniawan

Abstract


The Worldwide Governance Indicators (WGI) The World Bank has stated that one of the supporting factors for governance to increase the competitiveness of a country is quality public services that can provide multidimensional benefits to stakeholders. Sustainable e-Government is the innovation and use of ICT by the government to promote and provide better-integrated services, not limited to short service life, and flexible to changes and needs. This article aims to explain how efforts are made to achieve sustainable e-Government. The research method used is a qualitative method through literature study. The results of the study explain that achieving sustainable e-Government includes at least five critical dimensions which consist of legal support, simplification of bureaucracy or institutions; institutional and regulatory framework, organizational set-up and culture, a comprehensive technology infrastructure through e-government architecture Enterprise Architecture (EA), literacy skills of ICT of human resources, and cross-organizational collaboration.


Keywords


Sustainable; e-government; public services; sustainable e-government; organizational set-up; culture

Full Text:

PDF

References


Aljarallah, Sulaiman & Lock, Russell. (2020). An Investigation into Sustainable e-Government in Saudi Arabia. International Journal of Public Administration, 31(3), 298–316.

Asgarkhani, Mehdi. (2005). Digital Government and Its Effectiveness in Public Management Reform, Public Management Review, 7:3, 465-487, DOI: 10.1080/14719030500181227.

B. Francesco, B. (2013). The reform of the Public Administration in Singapore: a model to follow in Italy? IDEAS Working Paper Series from RePEc.

Budiman, Shahril, et al. (2017). Comparative E-Government in Indonesia and Malaysia: utilization of government online services. International on Local Government and Social Science, 5(4).

Calero, C. & Piattini, M. (2015). Green in software engineering. 1st ed. Cham: Springer.

Cullen, Rowena & Hassal, Graham. (2016). Achieving Sustainable E-Government in the Pacific Island States. Springer

Hameduddin, T., Fernandez, S., & Demircioglu, M. A. (2020). Conditions for open innovation in public organizations: Evidence from challenge.gov. Asia Pacific Journal of Public Administration, 42(2), 111–131.

Khamis, M., & Weide, T. V. D. (2017). Conceptual Framework for Sustainable e-Government Implementation in low Infrastructure Situation. Paper presented at the 16th European Conference on e-Government, Slovenia.

Lessa, L., 2019. A sustainability framework for e-government success. 12th International Conference on Theory and Practice of Electronic Governance. New York: ACM, pp. 231–239.

Mehdi Asgarkhani. (2005). Digital Government and Its Effectiveness In Public Management Reform, Public Management Review, 7:3, 465-487, DOI: 10.1080/14719030500181227.

Muñoz, Alcaide & Bolivar, Rodriguez. (2018). International e-Government development. 1st ed. Cham: Springer.

Myeong, S., Kwon, Y., & Seo, H. (2014). Sustainable E-governance: The relationship among trust, digital divide, and E-government. Sustainability (Basel, Switzerland), 6(9), 6049-6069. https://doi.org/10.3390/su6096049.

Nurdin, N., Stockdale, R., & Scheepers, H. (2014). Organizational adaptation to sustain information technology: The case of E-government in developing countries. Electronic Journal of e-Government, 10(1), 70.

OECD. (2005). E-Government for Better Government. Prancis: OECD Publications.

Puspitasari, Dian Ayu & Kurniawan, Teguh. (2021). Mitigasi Kegagalan Guna Mewujudkan Keberlanjutan E- Government. Journal of Government and Political Studies. Volume 4 - NO. 1 – April 2021 P-ISSN: 2614-2120 E-ISSN: 2614-2104

Shah, M. et al. (2020). The Development Impact of PT. Medco E & P Malaka on Economic Aspects in East Aceh Regency. Budapest International Research and Critics Institute-Journal (BIRCI-Journal). P. 276-286.

Thirasakthana, M.; Kiattisin, S. (2021). Sustainable Government Enterprise Architecture Framework. Sustainability 2021, 13, 879. https://doi.org/10.3390/su13020879

United Nation-Department of Economic and Social Affairs. (2020). E-government Survey 2020. Digital Government in The Decade of Action for Sustainable Development; New York

Wu, Alfred M., et al. (2020). Public sector innovation, e-government, and anti-corruption in China and India: Insights from civil servants. Wiley. DOI: 10.1111/1467-8500.12439.




DOI: https://doi.org/10.33258/birci.v5i2.5224

Article Metrics

Abstract view : 59 times
PDF - 31 times

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.