_.gif)
_.gif)
Management Strategy Hospital Medical Record Using Quantitative Strategic Planning Matrix (QSPM) (Case Study at Bhayangkara Hospital, Denpasar Bali)
Abstract
As one of the largest hospitals in Denpasar - Bali, Bayangkara Hospital Denpasar Bali should own a special strategy to face the competition in the field of health care. One way to maintain competitiveness, both in attracting the attention of potential patient and retaining existing patients is by having a proper uunderstanding and analysis of the factors behind the management of medical records. Primary data sources were obtained from the questionnaire input, in-depth interviews and by observing data analysis using internal-external matrix, SWOT analysis and Quantitative Strategic Planning Matrix (QSPM). Medical record management at Bhayangkara Hospital Denpasar - Bali have yet to reach its maximum potential. Electronic medical records (EMR) has seen some early usage but there are several problems in its implementation and development. The Total IFE score of 2.482 which situated below 2.5 visualize the weak internal position of RSBD's medical record management, given that the institution has yet to fully utilize its strength to overcome its weakness. This indicates that the internal management of medical records was ineffective. The total EFE score reached 3.122. which scored above 2.50, indicates an effective external management of RSBD's medical records, because it has a strategy that can take advantage of the opportunities and minimize threats/negative external influences. RSBD fell in the category of cell II that prioritize growth and development (grow and build). The strategy with the highest implementation priority is the establishment of a medical record team equipped with dedicated programmers, with the highest attraction value strategies at 7.08.
Keywords
Full Text:
PDFReferences
David FR. (2006). Manajemen Strategis, Konsep, Ed ke-10. Yon KW, penerjemah. Jakarta (ID): Penerbit Salemba Empat. Terjemahan dari: Strategic Management: Concepts and Cases, 10th ed.
David, F.R. (2004). ”Manajemen Strategis: Konsep. Edisi ketujuh”. PT. Prenhallindo, Jakarta
Departemen Kesehatan RI (1997). Petunjuk Teknis Penyelenggaraan Rekam Medis Rumah Sakit”. Jakarta.
Departemen Kesehatan RI, 2006 . Pedoman Penyelenggaraan dan Prosedur Rekam Medis Rumah Sakit Di Indonesia, Revisi III, Jakarta
Departemen Kesehatan, Konsil Kedokteran Indonesia. (2006). Manual Rekam Medis.
Huffman, Edna K (1994). “Management Medical Record” Edition Ninth
IFHRO (International Federation and Health Record Organization). (2007). Education Module for Basic Health Record Pratice
Joint Commission International (2011). Standar Akreditasi Rumah Sakit edisi ke- 4”. Jakarta: PT Gramedia
JR, Gibony (1991) Medical Record Principle of Hospital Administration. GP Putnam’s Sons New York.
Keputusan Karumkit No:Kep/110/XII/2019 tanggal 31 Desember 2019 tentang Visi, Misi Rumah Sakit Bhayangkara Polri
Keputusan Kepala Kepolisian Daerah Bali Nomor: Kep/612/IX/2016 tanggal 30 September 2016 tentang Penetapan Kepala Rumah Sakit Bhayangkara Denpasar
Kerzner, H. (2001) Project Management. Seventh Edition. John Wiley & Sons, Inc.,New York.
Muslim. (2015). Varian-Varian Paradigma, Pendekatan, Metode, Dan Jenis Penelitian Dalam Ilmu Komunikasi, Wahana, 1(10):77-85
Niati, D. R., Siregar, Z. M. E., & Prayoga, Y. (2021). The Effect of Training on Work Performance and Career Development: The Role of Motivation as Intervening Variable. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4(2), 2385–2393. https://doi.org/10.33258/birci.v4i2.1940
Peraturan Kapolri Nomor 11 Tahun 2011 tanggal 30 Juni 2011 tentang Susunan Organansasi dan Tata Kerja Rumah Sakit Bhayangkara Polri
Peraturan Menteri Kesehatan RI (Permenkes) RI (2008) Nomor 269/MENKES/PER/2008 tentang Rekam Medis.
Peraturan Pemerintah Republik Indonesia Nomor 32 Tahun 1996 Tentang Tenaga Kesehatan. http://hukor.kemkes.go.id/uploads/produk_hukum/PP%20No.%2032%20Th%201996%20ttg%20Tenaga%20Kesehatan.pdf
Rustiyanto, Ery. (2009). Etika Profesi Perekam Medis dan Informasi Kesehatan. Jogyakarta: Graha Ilmu.
Shah, M. M., et al. (2020). The Development Impact of PT. Medco E & P Malaka on Economic Aspects in East Aceh Regency. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Volume 3, No 1, Page: 276-286.
Sugiyono. 2016. Metode Penelitian Administrasi. Bandung (ID): CV Alfabeta 2016
The Joint Commission (2011). About the Joint Commission. Retrieved from www.jointcommission.org/about_us/about_the_joint_commission_main.aspx
Undang-Undang Nomor 11 Tahun 2008, tentang tentang Informasi dan Transaksi Elektroni. https://peraturan.bpk.go.id/Home/Details/37589/uu-no-11-tahun-2008. Diakses pada tanggal 16 Juni 2022
Undang-Undang Nomor 44 Tahun (2009) Tentang rumah sakit. https://peraturan.bpk.go.id/Home/Details/38789/uu-no-44-tahun-2009, diunduh 22 Januari 2022
Watson, Phyllis. (1992) Learning Packages for Medical Record Practice: Package Two – Unit 4, Disease & Operation Classification and Indexing Internationall Federation of Health Record Organization (IFHRO).
Werdhiastutie, A. et al. (2020). Achievement Motivation as Antecedents of Quality Improvement of Organizational Human Resources. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Volume 3, No 2, Page: 747-752.
DOI: https://doi.org/10.33258/birci.v5i3.5800
Article Metrics
Abstract view : 84 timesPDF - 104 times
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.