_.gif)
_.gif)
The Influence between Employee’s Trust and Attitude toward Organizational Change Mediated by Organizational Commitment to Employees of PT Transportasi Gas Indonesia
Abstract
Today's rapidly changing and complex business environment makes organizational changes common and inevitable as a company strategy to deal with change and to maintain business continuity, competitive advantage and organizational existence. Organizational change has an impact that can be felt by employees and raises various employee attitudes towards the changes that occur. With these conditions, this study wants to explore further how the attitude of employees towards change with a number of factors or variables that influence employee attitudes towards change, namely the factor of trust (trust in the organization and trust in supervisors) and organizational commitment. The research was conducted on organic employees of PT TGI as respondents by distributing questionnaires as a data collection method. Questionnaire data processing analysis used structural equation modeling to determine the effect of employee's trust and attitude toward organizational change using organizational commitment as a mediator. The results showed that the direct relationship between employee's trust (trust in organization and trust in supervisor) on attitude toward organizational change was significant positive. Meanwhile, through organizational commitment, the indirect effect of employee trust on attitudes toward organizational change is also positive and significant.
Keywords
Full Text:
PDFReferences
Aly, NAM & El-Shanawany, SM (2016). Nurses' Organizational Trust: Its Impact on Nurses' Attitudes Towards Change in Critical Care and Toxicology Units. International Journal of Information, Business and Management. Vol. 8, No. 4, 2016
Anggraeni, AI, (2020). Organizational Communication, Organizational Learning, and Attitude Toward Change: Mediating Effect of Organizational Commitment of Public Sector Employees. Quality Access to Success. Vol. 21, No. 178/October 2020
Aujla, S. & Mclarney, C. (2020). The Effect of Organizational Change on Employee Commitment. IUP Journal of Organizational Behaviour. Vol. 19, Iss.1: 7-22
Chadda, V. (2016). Corporate Restructuring and its effect on employee morale and performance. International Journal of Research in IT, Management and Engineering. ISSN 2249-1619, Volume 6 Issue 05, May 2016, Page 6-14
Cai, WJ, Loon, M., & Wong, PHK, (2018). Leadership, trust in management and acceptance of change in Hongkong's civil service bureau. Journal of organizational change management. doi:10.1108/jocm-10-2016-0215
Chih, WW, Yang, F., Chang, C. (2012). The Study of the antecedents and outcomes of attitude towards organizational change. Public Personnel Management. Vol. 41 No. 4
Choi, M. (2011). Employee's attitudes towards organizational change: a literature review. Human Resources Management, Vol. 50 No. 4, Pp. 479-500
Elias, SM, (2009). Employee Commitment in Times of Change: Assessing the Importance of Attitudes Toward Organizational Change. journal of Management Vol. 3 No. 1 37-55
Erturk, A., (2008). A trust-based approach to promote employees' openness to organizational change in Turkey. International Journal of Manpower. Vol. 29 No. 5, pp. 462-483
Faghihi, A., & Allameh, SM, (2012). Investigating the influence of Employee Attitudes Toward change and leadership style on change readiness by SEM (Case Study: Isfahan Municipality). International Journal of Academic Research in Business and Social Sciences. Vo. 2 No. 11. 2222-6990
Golisyvanani, H. & Sedaghat, P. (2015). On The Relationship between Organizational Trust and Change and the Mediating Role of the Commitment to Change in Sanandaj Insurance Companies. Mediterranean Journal of Social Sciences. Vol. 6 No. 6 S6
Hair, JF, Black, WC, Babin, BJ & Anderson, RE (2010). Multivariate data analysis (7th ed.). Upper Saddle River, NJ: Prentice Hall
Haque, MD., Liu, L., Amayah, AT, (2020). The relationship between vision and organizational readiness for change: The mediating effects of empowerment and trust in the leader. Journal of psychology. Vol. 20(2)
Irma, A., Hatta, M., and Kholil, S. (2020). Communication Management of Islamic Sharia Agency in Applying Women's Islamic Fashion in Banda Aceh. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 3 (1): 576-587.
Iverson, RD, (1996). Employee Acceptance of Organizational Change: the role of organization commitment. The International Journal of Human Resources Management 7:1
Jones, L,. Watson, B., Hobman, E., Bordia, P., Gallois, C., & Callan, VJ (2008). Employee Perceptions of Organizational Change: impact of hierarchical level. Leadership & Organizational Development Journal. Vol. 29, No. 4, pp. 294-316
Kim. J., Song, E., & Lee, S., (2013). Organizational Change and Employee Organizational Identification: Mediation of Perceived Uncertainty. Social Behaviour and Personality. 41(6), 1019-1034
Mahendra, Isnaini, and Sinaga, R.S. (2021). The Implementation of Langkat Regent Regulation Number 19 of 2019 Concerning Procedures for Procurement of Goods and Services in Village (Study in the Village of Stabat Baru). Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 4 (3): 3473-3484.
Maheshwari, S. & Vohra, V., (2015). Identifying critical HR practices impacting employee perception and commitment during organizational change. Jornal of Organizational Change Management. Vo. 28 (5). 872-894
Maiti, RB, Sanyal, SN, Mazumder, R. (2020). Antecedents and consequences of organizational commitment in the school education sector. International Journal of Organizational Analysis. DOI.10.1108. IJOA-02-2020-2041
McKay, K., Kuntz, JRC, & Naswall, K,. (2013). The Effect of Affective Commitment, Communication, and Participation on Resistance to Change: The Role of Change Readiness. New Zealand Journal of Psychology. Vol. 42, No. 1, 2013
Molineux, J. (2018). Using action research for change in organizations: processes, reflections and outcomes. Journal of Work-Applied Management, 10(1), 19–34.
Nafei, WA, (2014). Assessing Employee Attitudes towards Organizational Commitment and Change: The Case of King Faisal Hospital in Al-Taif Governorate, Kingdom of Saudi Arabia. Journal of management and sustainability. Vol 4. No. 1
Nwanzu, CL, & Babalola, SS, (2019). Examining psychological capital of optimism, self-efficacy, and self-monitoring as predictors of attitudes toward organizational change. International journal of engineering business management. Volume II:1-12
Oreg, S., (2006). Personality, context, and resistance to organizational change. European Journal of Work and Organizational Psychology. 15(1), 73-101
Oreg, S., Vakola, M.,& Armenakis, A., (2011). Change recipients' reaction to organizational change. The journal of applied behavioral science. 47 (4), 461-524
Peccei, R,. Giangreco, A,. & Sebastiano, A,. (2011). The role of organizational commitment in the analysis of resistance to change. Personnel Review, 40(2), 185-204
Sahin, T., Karabulut, AT, Civelek, ME (2017). The effect of organizational change on trust and application. International Journal of Commerce and Finance. Vol. 3, Issue 1, 2017, 41-50
Shah, M. (2014). The Role of Employees' Trust in Management and Supervisors on Developing Attitudes and Behaviors for Organisational Change. International journal of management sciences. Vol. No. 8. 333-342
Soumyaja, D., Kamlanabhan, TJ, & Bhattacharyya, S,. (2015). Antecedents of Employee Readiness for Change: Mediating Effect of Commitment of Change. Management Studies and Economic System (MSES). 2 (1), 11-25, Summer 2015
Syakur, A., et.al. (2020). Sustainability of Communication, Organizational Culture, Cooperation, Trust and Leadership Style for Lecturer Commitments in Higher Education. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 3 (2): 1325-1335.
Vakola, M., & Nikolau, I., (2005). Attitudes toward organizational change. Employee Relations. Vo. 27 No. 25. pp. 160-174
Wijanto, SH (2008). Strutural Equation Modeling dengan LISREL 8.8. Graha Ilmu
Wijanto, SH (2015). Metode penelitian menggunakan strutural equation modeling dengan LISREL 9. Jakarta : Lembaga Penerbit Fakultas Ekonomi Universitas Indonesia
Wong, YT, Ngo, HY, & Wong, CS, (2003). Antecedents and outcomes of employees trust in Chinese joint ventures. Asia pacific journal of Management. 20, 481-499
Yasir, M., Imran, R., Irshad, MK, Mohamad, NA, Khan, MM (2016). Leadership style in relation to employees' trust and organizational change capacity: evidence from non-profit organizaations. SAGE Open, 6(4).
Yousef, DA, (2000). Organizational commitment and job satisfaction as predictors of attitudes toward organizational change in a non-western setting. Personnel Review. Vol. 29 No. 5. pp. 567-592
Yousef, DA, (2000). Organizational commitment and as a mediator of the relationship between Islamic work ethic and attitudes toward organizational change. Personnel Review. Vol. 29 No. 5. pp. 567-592
Zona, MA, Megawati, Maulana, A., (2018). Antecedents of employee organizational commitment at public sector organizationa in west Sumatra. Advances in Economics, Business and Management Research. Vol. 57
DOI: https://doi.org/10.33258/birci.v5i3.5944
Article Metrics
Abstract view : 53 timesPDF - 31 times
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.