Using Online Applications on Interest to Buy Fast Fashion on Gen-Z in Indonesia
Abstract
This study aims to analyze the use of online product purchase applications on buying interest fast fashion on G en - Z in Indonesia. The data used in this study is primary data taken from the results of filling out research respondents' questionnaires distributed by researchers online through an online survey media platform. The research sample was selected using the purposive sampling method to obtain a sample of 260 respondents. The data processing technique used in this research is using SEM which is assisted by using lisrel as software from the structural equation model. The results showed that trust can be influenced by perceived value and perceived enjoyment, while attitude is influenced by perceived usefulness and perceived value. Furthermore, trust can affect eWOM and purchase intention, but attitude is not influenced by trust. The results also show that attitude can affect eWOM but does not affect purchase intention, as well as eWOM which does not affect purchase intention. This research is expected to be input so that managers in companies engaged in the fast fashion business must increase the perceived usefulness, perceived value, and perceived enjoyment that consumers can get when making fast fashion purchases, especially online purchases, fast fashion company managers are expected to provide information or reviews on each product sold clearly, in increasing consumer confidence, the manager of a fast fashion company must carry out several strategies so that consumer confidence continues to increase. Future research is expected to be able to examine the factors that influence purchase intention in fashion consumers, which can be investigated with other variables not examined by previous studies so that the results of this study are more developed than previous research. In addition, further research can also conduct research not only on fast fashion so that the number of samples is larger and represents the current fashion business.
Keywords
Full Text:
PDFReferences
Ali, Faizan, Dey, Bidit Lal, & Filieri, Raffaele. (2015). An assessment of service quality and resulting customer satisfaction in Pakistan international airlines: Findings from foreign and overseas Pakistani customers. International Journal of Quality and Reliability Management, 32 (5), 486–502. https://doi.org/10.1108/IJQRM-07-2013-0110
Asyifa, Dinda Ismu. (2020). Exploring Indonesian Gen Z Digital Reading Issues. 2012 (December), 17–18.
Central Bureau of Statistics. (2021). Results of the 2020 Population Census. Bps. Go. Id, (27), 1–52.
Chakraborty, Uttam. (2019). The impact of source credible online reviews on purchase intention: The mediating roles of brand equity dimensions. Journal of Research in Interactive Marketing, 13 (2), 142–161. https://doi.org/10.1108/JRIM-06-2018-0080
Chan, Hau Ling, Kwok, Yiu Keung, & Wong, Shun Mun. (2022). Marketing and operational strategies during the COVID-19 pandemic: a case study of a Hong Kong footwear enterprise. Journal of Fashion Marketing and Management. https://doi.org/10.1108/JFMM-10-2021-0270
Donald. (2016). Business Research Methods (12th Edition B). South Jakarta: Salemba Empat.
Go, Hanyoung, Kang, Myunghwa, & Suh, Seung Beum Chris. (2020). Machine learning of robots in tourism and hospitality: interactive technology acceptance model (iTAM) – cutting edge. Tourism Review, 75 (4), 625–636. https://doi.org/10.1108/TR-02-2019-0062
Karashchuk, Oksana S., Mayorova, Elena A., Nikishin, Alexander F., & Kornilova, Olena V. (2020). The Method for Determining Time-Generation Range. SAGEOpen, 10 (4). https://doi.org/10.1177/2158244020968082
Kusumadewi, R. (2019). The Role of Marketing and Individual Environment Association in Elevating the Customer Value. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 2 (4): 451-460.
Kusuma, Distiani Fitria. (2021). Generation Z Perception of Counterfeit Product Attribute and The Influence Toward Purchase Intention. Airlangga Journal of Innovation Management, 2 (1), 82. https://doi.org/10.20473/ajim.v2i1.26224
Lavuri, Rambabu. (2021). Intrinsic Factors Affecting Online Impulsive Shopping During The COVID-19 In Emerging Markets. International Journal of Emerging Markets. https://doi.org/10.1108/IJOEM-12-2020-1530
Mulcahy, Rory Francis, & Riedel, Aimee. (2022). “Going On A Sensory Adventure, A Touchy Subject?”: Investigating Haptic Technology And Consumer Adventure Orientation. Journal of Service Theory and Practice, 32 (1), 5–29. https://doi.org/10.1108/JSTP-11-2020-0244
Ng, Siew Imm, Ho, Jo Ann, Lim, Xin Jean, Chong, Kee Lin, & Latiff, Khairunnisak. (2019). Mirror, mirror on the wall, are we ready for Gen-Z in the marketplace? A study of smart retailing technology in Malaysia. Young Consumers, 22 (1), 68–89. https://doi.org/10.1108/YC-06-2019-1006
Ninggar, Ogi Dhaneswari Dara, Wijaya, Serli, & Semuel, Hatane. (2020). The influence of visual merchandising on the patronage of fast-fashion stores in Indonesia: The role of shopping values and self-congruity. Gadjah Mada International Journal of Business, 22 (3), 232–249. https://doi.org/10.22146/gamaijb.56349
Rahman, Muhammad Sabbir, Hossain, Md Afnan, Hoque, Mohammad Tayeenul, Rushan, Md Rifayat Islam, & Rahman, Mohammad Iftekhar. (2021). Millennials' Purchasing Behavior Toward Fashion Clothing Brands: Influence of Brand Awareness And Brand Schematicity. Journal of Fashion Marketing and Management, 25 (1), 153–183. https://doi.org/10.1108/JFMM-07-2019-0137
Now, Uma and Roger Bougie. (2017). Research Methods for Business: A Skills-Development Approach (6th Edition, B). South Jakarta: Salemba Empa.
Sombultawee, Kedwadee, & Wattanatorn, Woraphon. (2022). The Impact of Trust on Purchase Intention Through Omnichannel Retailing. Journal of Advances in Management Research, ahead - of - p (ahead-of-print). https://doi.org/10.1108/jamr-06-2021-0196
Stringer, Tara, Mortimer, Gary, & Payne, Alice Ruth. (2020). Do Ethical Concerns and Personal Values Influence The Purchase Intention Of Fast-Fashion Clothing? Journal of Fashion Marketing and Management, 24 (1), 99–120. https://doi.org/10.1108/JFMM-01-2019-0011
Teng, Hsu Ju, Ni, Jia Jen, & Chen, Hsiao Han. (2018). Relationship between e-servicescape and purchase intention among heavy and light internet users. Internet Research, 28 (2), 333–350. https://doi.org/10.1108/IntR-10-2016-0303
DOI: https://doi.org/10.33258/birci.v5i3.6701
Article Metrics
Abstract view : 148 timesPDF - 35 times
Refbacks
- There are currently no refbacks.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.