The Impact of South Jakarta Metro Police HR Management Practices and the Perception of Organizational Support for Organizational Commitment

Alfano Ramadhan, Basir S., Surya Darma


This research aimed to investigate the influence of human resource management practices on organizational commitment, with perceived organizational support serving as a moderating variable, at the South Jakarta Metro Police. This study applied a quantitative research method using a questionnaire as a data collection material which was analyzed with the help of SPSS version 22 software. The sample in this study was 93 respondents. This study is a rather basic attempt to investigate the relationship between employees' perceptions of HRM practices, organizational support, and their attitudes (in the form of organizational commitment). According to the results of the current study, employees' perceptions on how seriously their organization takes HRM procedures can be used as a reliable indicator of their commitment to the organization. Although it is expected that this practice has an indirect effect on commitment via perceived organizational support, only two of the three practices (in the forms of career development and performance appraisal) were found to be significant. As such, more research utilizing various HRM Practices is required, as the current findings are not fully promising.



HR management practices; perceived organizational support; organizational commitment

Full Text:



Agarwala, T. (2003). Innovative human resource practices and organizational commitment: An empirical investigation. International Journal of Human Resource Management, 14(2), 175–197.

Al-Hawary, S. I. S., & Alajmi, H. M. (2017). Organizational commitment of the employees of the ports security affairs of the State of Kuwait: the impact of human recourses management practices. International Journal of Academic Research in Economics and Management Sciences, 6(1), 52–78.

Ashford, S. J., & Cummings, L. L. (1983). Feedback as an individual resource: Personal strategies of creating information. Organizational Behavior and Human Performance, 32(3), 370–398.

BBC Indonesia. (2019). Polwan terpapar paham radikal indikasi “bahaya luar biasa”, pemerintah diminta lakukan audit ideologi. BBC News Indonesia.

Bisharat, H., Obeidat, B. Y., Alrowwad, A., Tarhini, A., & Mukattash, I. (2017). The effect of human resource management practices on organizational commitment in chain pharmacies in Jordan. International Journal of Business and Management, 12(1), 50–67.

Cherif, F. (2020). The role of human resource management practices and employee job satisfaction in predicting organizational commitment in Saudi Arabian banking sector. International Journal of Sociology and Social Policy, 40(7/8), 529–541.

CNN Indonesia. (2021). Ratusan Polisi Terjerat Kasus Narkoba dari Tahun ke Tahun. Cnnindonesia.Com.

Desa, N. M., Pin, D. K. P., & Asaari, M. H. A. H. (2021). Workplace Spirituality, Perceived Organizational Support, and Organizational Commitment among Auditors.

Djatmiko, T., Prasetio, A. P., & Azis, E. (2020). Perceived organizational support as mediator in the relationship between effective human resources practice and employee engagement in Indonesia. Jurnal Aplikasi Manajemen, 18(2), 307–317.

Eisenberger, R., Fasolo, P., & Davis-LaMastro, V. (1990). Perceived organizational support and employee diligence, commitment, and innovation. Journal of Applied Psychology, 75(1), 51.

Eisenberger, R., Huntington, R., Hutchison, S., & Sowa, D. (1986). Perceived organizational support. Journal of Applied Psychology, 71(3), 500–507.

Ghozali, I. (2019). Aplikasi Analisis Multivariate Dengan Program IBM SPSS 25 (Sembilan). In Semarang, Universitas Diponegoro.

Johlke, M. C., Stamper, C. L., & Shoemaker, M. E. (2002). Antecedents to boundary‐spanner perceived organizational support. Journal of Managerial Psychology.

Kotler, P., & Amstrong, G. (2014). Principles of Marketin, Jilid 1 Terjemahan Bob Sabran. Jakarta: Erlangga.

Lubabah, R. G. (2021). Saat Abdi Negara Berkhianat Memilih KKB Papua.

Malik, S. Z., Kazmi, S. Z., & Nadeem, N. (2016). The effect of perceived organizational support on doctors’ organizational commitment in Pakistan. © Lahore School of Economics.

Meyer, J. P., & Smith, C. A. (2000). HRM practices and organizational commitment: Test of a mediation model. Canadian Journal of Administrative Sciences/Revue Canadienne Des Sciences de l’administration, 17(4), 319–331.

Morrison, E. W. (1996). Organizational citizenship behavior as a critical link between HRM practices and service quality. Human Resource Management, 35(4), 493–512.

Muchlish, M. (2020). Antecedents of perceived organizational support to improve organizational commitment in the public sector institutions. Journal of Accounting Research, Organization and Economics, 3(2), 163–171.

Nasurdin, A. M., Hemdi, M. A., & Guat, L. P. (2008). Does perceived organizational support mediate the relationship between human resource management practices and organizational commitment? Asian Academy of Management Journal of Accounting and Finance, 13(1), 15–36.

Rahmani, S., & Heydari, M. (2017). Investigating of trust and perceived organizational support effects on organizational commitment in educational organizations, using structural equation modeling and partial least squares model. International Review of Management and Marketing, 7(2), 384–389.

Rhoades, L., & Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87(4).

Rhoades, L., Eisenberger, R., & Armeli, S. (2001). Affective commitment to the organization: the contribution of perceived organizational support. Journal of Applied Psychology, 86(5), 825.

Sheridan, J. E., Slocum Jr, J. W., Buda, R., & Thompson, R. C. (1990). Effects of corporate sponsorship and departmental power on career tournaments. Academy of Management Journal, 33(3), 578–602.

Shore, L. M., & Shore, T. H. (1995). Perceived organizational support and organizational justice. Organizational Politics, Justice, and Support: Managing the Social Climate of the Workplace, 149, 164.

Sittisom, W. (2020). The Impact of Human Resource Practices on Organizational Commitment of the Pharmacy Employees in Thailand. Systematic Review Pharmacy, 11(3), 97–105.

Sugiyono. (2017). Metode Penelitian Penelitian Kuantitatif, Kualitatif dan R&D. In Bandung: Alfabeta.

Syardiansah, et al. (2020). The Effect of Job Satisfaction and Organizational Culture on Employee Performance of the Royal Hotel in East Aceh District. Budapest International Research and Critics Institute-Journal (BIRCI-Journal). P. 849-857.

Wahjudewanti, A.S., Tjakraatmaja, J.H., and Anggoro, Y. (2021). Knowledge Management Strategies to Improve Learning and Growth in Creative Industries: A Framework Model. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 4 (2): 1903-1915.

Wayne, S. J., Shore, L. M., & Liden, R. C. (1997). Perceived organizational support and leader-member exchange: A social exchange perspective. Academy of Management Journal, 40(1), 82–111.


Article Metrics

Abstract view : 33 times
PDF - 0 times


  • There are currently no refbacks.

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.