_.gif)
_.gif)
Analysis of the Role of CHSE on the Quality of Service of Balkondes around Borobudur Temple to Support the Sustainable Development Goals Program
Abstract
This study aims to analyze the effect of CHSE implementation on the Quality of Service of Balkondes around Borobudur Temple, and also to analyze the activities of Balkondes in implementing CHSE so far there are obstacles or not so that researchers know what strategies Balkondes are doing for the sustainability of the SDGs program. This research uses a Mix Method approach, namely using quantitative methods to test the effect of CHSE implementation on service quality, and using qualitative methods to analyze activities, challenges and strategies of balkondes in implementing CHSE so that they can support the SDGs program. The results showed that the application of CHSE has no significant effect on the quality of balkondes services and also balkondes activities provide many benefits to visiting tourists and experience many obstacles in implementing CHSE because many tourists do not comply with the rules imposed by each Balkondes.
Keywords
Full Text:
PDFReferences
Agusti, M., Utari, W., & Mardi, N. (2020). Analisis Pengaruh Promosi dan Citra Destinasi Terhadap Minat Berkunjung Dengan Kepercayaan Sebagai Variabel Perantara (Studi pada Wisatawan Desa Wisata Energi Migas Teksas Wonocolo di Bojonegoro). Jurnal Mitra Manajemen, 4 (5), 804–818
Alam, M. M., Fawzi, A. M., Islam, M. M., & Said, J. (2021). Impacts of COVID-19 pandemic on national security issues: Indonesia as a case study. Security Journal, 1-20.
Astari, N. W., & Herlambang, P. G. D. (2019). Pengaruh Kepercayaan dan Kualitas Pelayanan Terhadap Minat Kunjungan Wisatawan Pada Hotel Dante di Kabupaten Gianyar. Jurnal Manajemen Dan Bisnis Equilibrium, 5(1), 72–79.
Benaim, A., Collins, A., dan Raftis, L. (2008). Social dimension of sustainable development: guidance and application
Brundtland, G. H. (1987). What is sustainable development. Our common future, 8(9).
Cahyani, F. A., Al Lukman, L., Lestari, D. W., Janah, A. N., & Trimah, S. (2023). The Influence of Tourist Attraction and Service Quality on the Interest of Visiting Tourists on Tkl Ecopark. Journal of Humanities, Social Sciences and Business (JHSSB), 2(2), 401-408.
Cerin, P. (2006). Bringing economic opportunity into line with environmental influence: A discussion on the Coase theorem and the Porter and van der Linde hypothesis. Ecological Economics, 56(2), 209-225.
Dernbach, J. C. (1998). Sustainable development as a framework for national governance. Case W. Res. L. Rev., 49, 1.
Devi, S., Warasniasih, N. M. S., Masdiantini, P. R., & Musmini, L. S. (2020). The impact of COVID-19 pandemic on the financial performance of firms on the Indonesia stock exchange. Journal of Economics, Business, & Accountancy Ventura, 23(2), 226-242.
Diesendorf, M. (2000). Sustainability and sustainable development. Sustainability: The corporate challenge of the 21st century, 2, 19-37.
Du Pisani, J. A. (2006). Sustainable development–historical roots of the concept. Environmental sciences, 3(2), 83-96.
Edwards, A. R. (2005). The sustainability revolution: Portrait of a paradigm shift. New Society Publishers.
Elkington, J. (1998). Accounting for the triple bottom line. Measuring Business Excellence
Fatimah, T., Indrawati, K. P., Solikhah, N., & Jayanti, T. B. (2021, August). The Challenges of Rural Vernacular Lives in Facing the Global Tourism Influences. In International Conference on Economics, Business, Social, and Humanities (ICEBSH 2021) (pp. 1462-1469). Atlantis Press.
Gray, R. (2010). Is accounting for sustainability actually accounting for sustainability… and how would we know? An exploration of narratives of organisations and the planet. Accounting, organizations and society, 35(1), 47-62
Hák, T., Janoušková, S., dan Moldan, B. (2016). Sustainable Development Goals: A need for relevant indicators. Ecological indicators, 60, 565-573
Illiyyina, I., Rahmi, F. A., Lesmana, R. H., & Kriswibowo, A. (2021). Analysis of public trust toward Cleanliness, Health, Safety, and Environmental Sustainability (CHSE) certification policy in Surabaya City. Journal of Local Government Issues (LOGOS), 4(2), 121-135.
Kamel Boulos, M. N., & Geraghty, E. M. (2020). Geographical tracking and mapping of coronavirus disease COVID-19/severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) epidemic and associated events around the world: how 21st century GIS technologies are supporting the global fight against outbreaks and epidemics. International journal of health geographics, 19(1), 1-12.
Kolk, A. (2016). The social responsibility of international business: From ethics and the environment to CSR and sustainable development. Journal of World Business, 51(1), 23-34
Maemunah, I. (2021). Implementation of Cleanliness, Health and Environmental Sustainability guidelines in restaurants around the Southern Java crossing route in Ciamis Regency. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4(2), 2635-2642.
Marpaung, B. (2019). Pengaruh Daya Tarik, Kualitas Pelayanan, Fasilitas Dan Keselamatan Dengan Kepuasan Wisatawan Sebagai Variabel Interventing Terhadap Minat Kunjungan Ulang Wisatawan. Mpu Procuratio : Jurnal Penelitian Manajemen.
Meo, S. A., Al-Khlaiwi, T., Usmani, A. M., Meo, A. S., Klonoff, D. C., & Hoang, T. D. (2020). Biological and epidemiological trends in the prevalence and mortality due to outbreaks of novel coronavirus COVID-19. Journal of King Saud University-Science, 32(4), 2495-2499.
Morck, R., dan Yeung, B. (2013). Agency problems in large family business groups. Entrepreneurship theory and practice, 27(4), 367-382.
Ningrum, P. A., et al. (2020). The Potential of Poverty in the City of Palangka Raya: Study SMIs Affected Pandemic Covid 19. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Volume 3, No 3, Page: 1626-1634
Panuluh, S., dan Fitri, M. R. (2016). Perkembangan pelaksanaan sustainable development goals (SDGs) di Indonesia. Biefing Paper, 2, 1-25
Purba, M. L., & Simarmata, G. (2018). Pengaruh Kualitas Pelayanan dan Budaya Terhadap Daya Tarik dan Minat Berkunjung ke Wisata Percut. Jkbm (Jurnal Konsep Bisnis Dan Manajemen), 5(1), 106–117.
Putri, I. A. K., Wiranatha, A. S., & Suryawardani, I. (2021). Evaluation of CHSE-Based Homestay Business Management in Ubud Tourism Area. E-Journal of Tourism, 8(2), 237-249.
Radyati, M. R. N. (2008). Third Sector Organisation Governance in Indonesia: Regulations, Initiatives and Models. In Comparative Third Sector Governance in Asia (pp. 253-275). Springer, New York, NY.
Radyati, M. R. N. (2014). Sustainable Business dan Corporate Social Responsibility (CSR): 2014 (Vol. 1). CECT Universitas Trisakti
Rahadi, R. A., Ghassani, G. G., Rudito, P., Sunitiyoso, Y., Jatmika, B., & Rahmawati, D. (2021). Development of Borobudur Integrated Ecosystem to Improve Tourist Motivation Visit. Review of Integrative Business and Economics Research, 10, 189-217.
Rijal, S., Arifin, M., Rante, M. W., Musawantoro, M., & Badollahi, M. Z. (2022). The existence of tourism higher education under the ministry of tourism and creative economy (PTNP) toward Indonesia’s golden generation 2045. Linguistics and Culture Review, 6(S2), 338-353.
Rosyadi, S., Sabiq, A., Ahmad, A. A., & Nuryanti. (2022). The Indonesian government capacity in responding to the COVID-19 impacts on the creative economy sector. Sage Open, 12(2), 21582440221105820.
Saleh, A., Mujahiddin. (2020). Challenges and Opportunities for Community Empowerment Practices in Indonesia during the Covid-19 Pandemic through Strengthening the Role of Higher Education. Budapest International Research and Critics Institute-Journal (BIRCI-Journal). Volume 3, No 2, Page: 1105-1113.
Saputro, W. E., Sukimin, & Indriastuty, N. (2020). Analisis Daya Tarik Wisata, Persepsi Harga, dan Kualitas Pelayanan Terhadap Minat Berkunjung Ulang Dengan Kepuasan Konsumen Sebagai Variabel Intervening (Studi pada Pantai Manggar Segara Sari Balikpapan). Jurnal GeoEkonomi, 11(1), 56–73
Satrya, I. D. G., Inggita, J., & Anshori, M. Y. (2022). Implementation of CHSE (Cleanliness, Health, Safety, Environment Sustainability) to Gain Consumer Trust at Primebiz Hotel Surabaya. Advances in Global Economics and Business Journal, 3(2), 70-79.
Schaefer, A., dan Crane, A. (2005). Addressing sustainability and consumption. Journal of macromarketing, 25(1), 76-92
Sihombing, E and Nasib, (2020). The Decision of Choosing Course in the Era of Covid 19 through the Telemarketing Program, Personal Selling and College Image. Budapest International Research and Critics Institute-Journal (BIRCI-Journal). P. 2843-2850.
Sihombing, E. H., Nasib. (2020). The Decision of Choosing Course in the Era of Covid 19 through the Telemarketing Program, Personal Selling and College Image. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Volume 3, No. 4, Page: 2843-2850.
Soeswoyo, D. M., Jeneetica, M., Dewi, L., Dewantara, M. H., & Asparini, P. S. (2021). Tourism potential and strategy to develop competitive rural tourism in Indonesia. International Journal of Applied Sciences in Tourism and Events, 5(2), 131-141.
Soini, Katriina dan Inger Birkeland (2014) Exploring the Scientific Discourse on Cultural Sustainability, Geoforum, 51: 213–223
Solemede, I., Tamaneha, T., Selfanay, R., Solemede, M., & Walunaman, K. (2020). Strategi Pemulihan Potensi Pariwisata Budaya di Provinsi Maluku (Suatu Kajian Analisis di Masa Transisi Kenormalan Baru). Jurnal Ilmu Sosial Keagamaan, I(1), 69–86.
Sulastri, Rapini, T., & Kristiyana, N. (2018). Analisis Pengaruh Daya Tarik, Kualitas Pelayanan Terhadap Minat Berkunjung Ulang Pengunjung yang Berkunjung di Mojosemi Forest Park Kabupaten Magetan Dengan Kepuasan Pengunjung Sebagai Variabel Intervening. Jurnal Ekonomi, Manajemen Dan Akuntansi, 2(1), 37–45.
Suwarni, S., Khadijah, U. L. S., & Rachmat, H. (2021). The Development Strategy Of Educational Tourism At Rumah Atsiri Indonesia In The Era Of Adapting To A New Normal. Sosiohumaniora, 23(1), 97-106.
Wildman, W. J., Bulbulia, J., Sosis, R., & Schjoedt, U. (2020). Religion and the COVID-19 pandemic. Religion, Brain & Behavior, 10(2), 115-117.
DOI: https://doi.org/10.33258/birci.v6i2.7566
Article Metrics
Abstract view : 0 timesPDF - 1 times
Refbacks
- There are currently no refbacks.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.