Emotional Intelligence, Intellectual Intelligence and Quality of Work Life on the Performance of the Labuhanbatu Regency Transportation Service Employees
Abstract
This type of research is quantitative, and the place of this research is the Department of Transportation of Labuhanbatu Regency. Data collection techniques used in the study were observation, documentation and questionnaires using a Likert scale. The population in this study were 84 employees of the Labuhanbatu Regency Transportation Service. The sampling technique used is saturated sampling. Since the number of employees of the Labuhanbatu Regency Transportation Service is 84 people (less than 100 people), all employees are taken as objects of research. The value of Fcount is 30.993> Ftable 2.72 with a significance value of 0.000 <0.05. From these results, it can be concluded that Emotional Intelligence (X1), Intellectual Intelligence (X2), and Quality of Work Life (X3) simultaneously has a positive and significant effect on Employee Performance (Y). The value of R Square from the analysis of the coefficient of determination of 0.538 means that Employee Performance (Y) can be explained by the variables of Emotional Intelligence (X1), Intellectual Intelligence (X2), and Quality of Work Life (X3) of 53.8%, while the remaining 46.2 % can be explained by other variables not examined in this study.
Keywords
Full Text:
PDFReferences
Amilia, S., Purnama, R., (2016) Pengaruh Kecerdasan Emosional Terhadap Kinerja Pegawai PT. Indonesia Comnets Plus Di Bandung, Journal of Business Management and Enterpreneurship Education | Volume 1, Number 1, April 2016, hal. 24-30
Chanvibol, K., & Luengalongkot, P. (2020). The influence of quality of work life on organizational commitment of the civil servants at ministry of economy. Journal of Local Goverment and Innovation, 4(2), 191–204.
Ekowati, S., & Finthariasari, M. (2021). Pengaruh Affective Commitment dan Dukungan Atasan Terhadap Kinerja Karyawan. Ekombis Review, 9(2), 314–326. https://doi.org/https://doi.org/10.37676/ekombis.v9i2.1425 Pengaruh
Gaspersz, V. (2013). Total Quality Management Untuk Praktisi Bisnis dan Industri (Cetakan Ketujuh/ Edisi Revisi dan Perluasan). Jakarta: Vinchristo Publication.
Huang, T. C., Lawler, J., & Lei, C. Y. I. (2016). The effects of quality of work life on commitment and turnover intention. Social Behavior and Personality, 35(6), 735–750. https://doi.org/10.2224/sbp.2016.35.6.735
Irfani, A., Assyofa, A, R., (2022) Kualitas Kehidupan Kerja dan Disiplin Kerja serta Pengaruhnya terhadap Kinerja Karyawan di PT Tiki Jalur Nugraha Ekakurir Bagian CSO Kota Bandung, https://proceedings.unisba.ac.id/index.php/BCSBM/article/view/2407
Jaca, C., & Psomas, E. (2015). Total quality management practices and performance outcomes in Spanish service companies. . Total Quality Management & Business Excellence, 26((9-10)), 958-970.
Kim, J.-H.; Song, J.-E.; Lee, S.-K.; Heo, S.-K.; Sung, Y.-H.; Lee, J.-E, (2017) The Effect of Emotional Intelligence on Organizational Performance in Clinical Nurses—A Preliminary Study for an Education Program of Organizational Performance. J. Korean Acad.Soc. Nurs. Educ., 17, 80–89. [CrossRef]
Kim, S.H.; Bae, S.Y. (2021) Analysis of the relationship between emotional intelligence and convergence factors in hospital administrative staffs. J. Digit. Conv., 19, 185–192. [CrossRef]
Niati, D. R., Siregar, Z. M. E., & Prayoga, Y. (2021). The Effect of Training on Work Performance and Career Development: The Role of Motivation as Intervening Variable. Budapest International Research and Critics Institute (BIRCI-Journal): Humanities and Social Sciences, 4(2), 2385–2393. https://doi.org/10.33258/birci.v4i2.1940
Putri, Y. (2017). Pengaruh Kecerdasan Intelektual, Kecerdasan Emosional, Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pt. Pln Persero Area Klaten. Jurnal Studi Manajemen Dan Organisasi, 13, 88–97.
Rahmasari, L. (2014). Pengaruh Kecerdasan Intelektual , Kecerdasan Emosi dan Kecerdasan Spiritual Terhadap Kinerja Karyawan. Majalah Ilmiah INFORMATIKA, 3(1), 1–20.
Sari, T, M., Finthariasari, M., (2022) Pengaruh Kecerdasan Intelektual, Kecerdasan Emosional dan Kecerdasan Spiritual terhadap Kinerja Karyawan pada PT. Bank Tabungan Negara Cabang Bengkulu, https://jurnal.unived.ac.id/index.php/er/article/view/1773
Setiani, B. (2016). Kajian Sumber Daya Manusia Dalam Proses Rekrutmen Tenaga Kerja Di Perusahaan. Jurnal Ilmiah Widya, 1(1), 38–44. http://ejournal. jurwidyakop3.com/index.php/jurnal-ilmiah/article/view/106
Suadnyana., N., Dwirandra, & Asri, M. 2015. Pengaruh Kecerdasan Intelektual pada Pemahaman Akuntansi dengan Kecerdasan Emosi dan Kecerdasan Spiritual sebagai Variabel Pemoderasi. E-Journal Ekonomi dan Bisnis Universitas Udayana, ISSN;2337-3067.
Subbarayalu, A. V., & Al Kuwaiti, A. (2019). Quality of work life (QoWL) of faculty members in Saudi higher education institutions: A comparison between undergraduate medical and engineering program. International Journal of Educational Management, 33(4), 768–779. https://doi.org/10.1108/IJEM-11-2017-0311
Tjiptono, F. dan A. D. (2017). Total Quality Management. Yogyakarta: Andi Offset.
Yani, A. S., & Istiqomah, A. (2016). Pengaruh Kecerdasan Intelektual dan Kecerdasan Emosional Terhadap Kinerja Karyawan Dengan Profesionalisme Sebagai Variabel Intervening (Studi Empiris Terhadap PT. JNE Service Center Utara 1). Media Studi Ekonomi, 19(2), 1–14.
DOI: https://doi.org/10.33258/birci.v5i2.4884
Article Metrics
Abstract view : 40 timesPDF - 21 times
Refbacks
- There are currently no refbacks.
![Creative Commons License](http://licensebuttons.net/l/by-sa/4.0/88x31.png)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
![Creative Commons License](https://i.creativecommons.org/l/by-sa/4.0/88x31.png)
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.