An Analysis of Hospital Management Information Systems Using Acceptance Module Technology at Embung Fatimah Hospital Batam City, Riau Islands

Abstract

A hospital management information system (SIMRS) is a system that provides information to support decision-making. Embu Fatimah Hospital, Batam City, Riau Islands has implemented SIMRS since January 2022, the delay in implementing this system is because new equipment and infrastructure have been fulfilled. So that the use of SIMRS is not comprehensive, only at the registration counter and laboratory, while in other parts it is still using HMIS. The purpose of this study was to determine the description of the quality of the information system and the factors that hinder the use of SIMRS in Embung Fatimah Hospital, Batam City, Riau Islands. This type of research is descriptive and qualitative with the interview method. The main informants in this study were the director, the head of the SIMRS installation, SIMRS staff, and SIMRS operators while the triangulation informants were the recipients of health services. Data analysis in this study uses the stages of data reduction, data presentation, and conclusions or data verification. The results showed that the unequal supply of computers, connector cables, facilities and infrastructure, lack of programmers, server disturbances, lack of budget, application incompatibility, no routine training, indiscipline of officers, no reward and punishment, SOP and hospital cooperation. with Telkom. From the results of the study, it can be concluded that the lack of quality of SIMRS in terms of infrastructure and human resources. It is recommended that the management allocate special funds to the RBA or collaborate with the APBD in providing all infrastructure deficiencies, recruiting personnel, assertiveness from the management to improve discipline, providing rewards for those who carry out their duties well, and punishment for those who neglect their duties.