The Effect of Self-efficacy on Employees’ Job Satisfaction in the Post Office 40000 of Bandung City

Anisya Nurfitri Kustyani, Tjutju Yuniarsih

Abstract


Problem studied in this study is the low job satisfaction of employees at the Post Office 40000 Bandung. This is thought to be caused by the low level of self-efficacy of the employees. This study uses a quantitative approach, with an exploratory survey method. The unit of analysis in the study was 109 employees, who came from the population. The analysis technique used is simple regression. From the results of data analysis and hypothesis testing, it was concluded that there was a positive effect of self-efficacy on employee job satisfaction at the Post Office 40000 Bandung City, in a fairly strong category.

 


Keywords


self-efficacy; job satisfaction; employees’ job

Full Text:

PDF

References


Alwisol. 2009. Psikologi Kepribadian. Edisi revisi. Malang: UMM Press

Arrifin A. D & Said R.L. 2016 “Pengaruh Kepuasan Kerja terhadap Kinerja Pegawai pada Dinas Pendapatan Daerah Provinsi Kalimantan Selatan.” Universitas Lambung Mangkurat. Vol. 4 Nomor. 3, Oktober. Hlm 205-216

Bandura, A. 1997. Self-efficacy: The exercise of control. New York: Freeman

Baron, Robert, A., & Byrne. D. 2012. Psikologi Sosial Jilid 2. Jakarta: Erlangga

Caprara, G. V., Barbaranelli, C., Borgogni, L., & Steca, P. 2006. Efficacy Beliefs as Determinants of Teachers’ Job Satisfaction. Journal of Educational Psychology, 95(4), 821-832.

Edward, Y.R., and Purba, K. (2020). The Effect Analysis of Emotional Intelligence and Work Environment on Employee Performance with Organizational Commitment as Intervening Variables in PT Berkat Bima Sentana. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 3 (3): 1552-1563

Ghufron, M. N., & Risnawita, R. 2010. Teori-Teori Psikologi. Yogyakarta: Ar-Ruzz Media.

Hasibuan, Malayu S.P. 2003. Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara

-----, 2008, Manajemen Dasar, Pengertian, dan Masalah, Edisi Revisi, Bumi Aksara: Jakarta

Karabiyik, B., & Korumaz, M. (2014). Relationship between Teacher’s Self Efficacy Perceptions and Job Satisfaction Level. Procedia - Social and Behavioral Sciences, 116, 826–830. https://doi.org/10.1016/j.sbspro.2014.01.305

Kuswati, Yeti. (2020). “The Effect of Motivation on Employee Performance”. Budapest International Research and Critics Institute-Journal (BIRCI-Journal), Volume 3, No 2, May 2020, pages: 995-1002

Lodjo, F. S. (2013). Pengaruh Pelatihan, Pemberdayaan dan Efikasi Diri Terhadap Kepuasan Kerja. Pengaruh Pelatihan, Pemberdayaan Dan Efikasi Diri Terhadap Kepuasan Kerja, 1(3), 747–755

Moos Rudolf, H. 2004. Personal and Contextual Determinants of Coping Strategies. London.

Paillé, P., Bourdeau, L., & Galois, I. 2010. Support, trust, satisfaction, intent to leave and citizenship at organizational level. International Journal of Organizational Analysis, 18, (1), 41-58. Retrieved from https://doi.org/10.1108/19348831011033203

Robbins, Stephen P. and Timothy A. Judge. 2008. Perilaku Organisasi Edisi 12 Buku 1. Terjemahan: Diana Angelica, Ria Cahyani dan Abdul Rosyid.Jakarta: Salemba Empat.

------. (2015) Perilaku Organisasi Edisi 16. Jakarta. Salemba Empat

Sugiyono. 2009. Metodologi Penelitian Administrasi. Jakarta: CV. Alfabeta

Syardiansah, et al. (2020). The Effect of Job Satisfaction and Organizational Culture on Employee Performance of the Royal Hotel in East Aceh District. Budapest International Research and Critics Institute-Journal (BIRCI-Journal). P. 849-857.

Tang, Y.T. and Chang, C.H. 2010, “Impact of role ambiguity and role conflict on employee Creativity”, African Journal of Business Management, Vol. 4 No. 6, pp. 869-881.

Wahjudewanti, A.S., Tjakraatmaja, J.H., and Anggoro, Y. (2021). Knowledge Management Strategies to Improve Learning and Growth in Creative Industries: A Framework Model. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 4 (2): 1903-1915.

Wijono, Sutarto. 2010. Psikologi Industri dan Organisasi. Jakarta: Kencana

Wulandari, R., Djawoto, and Prijati. (2021). The Influence of Delegative Leadership Style, Motivation, Work Environment on Employee Performance in Self-Efficiency Mediation in SNVT Housing Provision of East Java Province. Budapest International Research and Critics Institute-Journal (BIRCI-Journal) Vol 4 (3): 3294-3311.

Zorlu, K. 2012, “The perception of self-esteem and self-efficacy as transforming factors in the sources of role stress and job satisfaction relationship of employees: a trial of a staged model based on the artificial neural network method”, African Journal of Business Management, Vol. 6 No. 8, pp. 3014-3025, available at: http://doi.org/10.5897/AJBM11.2345

Zincirkıran, M., Çelik, G.M., Ceylan, A.K., Emhan, A., 2015. “The effect on the organizational performance of organi- zational commitment, turnover ınten- tion, job stress and job satisfaction of employees’: A Study on the Energy Sector”. J. Finance Political Econ. Comments 52(600): 59–71.




DOI: https://doi.org/10.33258/birci.v5i3.6495

Article Metrics

Abstract view : 34 times
PDF - 26 times

Refbacks

  • There are currently no refbacks.


Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.

 

Creative Commons License
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.